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Hey!  I'm Jenn

I design engaging learning experiences that look great and solve organizational problems. 

Jenn Edenfield headshot
Atlanta skyline with fade

Edenfield Academy

Designing interesting and interactive business solutions that communicate complex concepts clearly and concisely. 

Developed as E-learning, presentations, job aids, brochures, infographics, informational guides, self-directed learning or instructor-led training.

Delivered for organizations aiming to tackle performance problems.

Featured Projects

Action Mapping

Thorough task analysis informed this business goal for a startup customer service company focused on membership retention on behalf of their clients, who are owner/operators of car wash chains. Constructing spot-on performance objectives is basic training and foundational to the success of the customer service team managing incoming support tickets in Zendesk.

Tools:  Articulate Storyline 360, MindMeister, Canva Pro

Business Goal_ All agents will solve 12-15 tickets per hour in Zendesk to reduce the backl

Leadership Coaching

This presentation and accompanying training guide are assets for in-person leadership coaching training. The purpose is to improve the corporate work environment by installing a leadership management practice known as the 1:1 meeting. The audience is C-suite learners and executives and the goal is to achieve team excellence.

Tools:  Canva Pro, PPT

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Real Estate Agent Training

A real estate agent's instructions to new agents were transformed into an exciting animation video. The teaser video includes background music and a sampling of scenes from the full-length video. To experience the full 5-minute video with voiceover, click the button below.

Tools:  Doodly, WellSaid Labs, Canva, Freepik, Microsoft Word

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How to Safeguard Players

A comprehensive eLearning solution for a recreational softball league to ensure compliance training for volunteer coaches each preseason. Abuse Prevention and the Legal Responsibility is practiced with scenarios and custom feedback. This course required extensive research on state laws as it pertains to mandated reporting.

Tools:  Articulate Rise 360, MindMeister, Microsoft Word

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Jennifer did a fantastic job for me. She took a bunch of text and made it into a display-worthy article for me to send to clients. I had NO changes to the document at all -- she simply nailed it with design, format, images, etc. the first time. Simply incredible.
She communicates promptly and efficiently; no waiting for a day like with many freelancers, only to get some late-night comment too late for you to respond. She responds promptly, and I appreciated the heck out of that. I'll be hiring her again, guaranteed.

Kevin Berchelman, CEO

Triangle Performance

Alexa Young, CA

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